Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames.  The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control.  Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center.  Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet. 

Administration
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5101
Utility Customer Service
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5120
Community Center (Parks & Recreation)
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5360
 *To contact the Clerk of Court, call 515-239-5140.
 
Hours:   Monday - Friday 8 a.m. to 5 p.m.

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Government of the Student Body (GSB).

Below are contact names from the City of Ames departments and divisions.

StaffTitleDepartmentsPhoneEmail
Hammes, Lyle Water Plant SuperintendentWater & Pollution Control515-239-5150
Hansen, ElijahSergeantPolice515-239-5133
Hanson, LorrieResource Recovery Secretary IPublic Works, Resource Recovery515-239-5137
Harter, ScottWater Plant OperatorWater & Pollution Control515-239-5150
Harvey, ScottResidential AppraiserCity Assessor515-239-5370
Hayes, NickiUtility Customer Services ClerkCustomer Services515-239-5120
Heenan, BrianProcess Maintenance WorkerResource Recovery515-239-5137
Heimerman, JudyOffice Assistant ICity Assessor515-239-5370
Henriksen, TomFire InspectorFire, Inspections515-239-5156
Herrington, NatalieHousing InspectorInspections515-239-5167
Higgins, RichardDeputy Fire ChiefFire515-239-5414
Hobbs, GregPower Plant Maintenance SuperintendentElectric515-239-5242
Holm, RobAssistant Operations SupervisorCyRide515-239-5638
Holmes, JoanFleet Services Principal ClekFleet Services515-239-5526
Houghton, DougSupport Services ManagerPolice515-239-5311
Houghton, LindaWater/Wastewater Lab AnalystWater & Pollution Control515-239-5150
Huff, GeoffCommanderPolice515-239-5317
Hunter, DarrellWater Pollution Control Plant Assistant SuperintendentWater & Pollution Control515-232-7423
Hyer, AdamResource Recovery Maintenance Technician IIPublic Works, Resource Recovery515-239-5137
Hyer, TammyRecords SupervisorPolice515-239-5422
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