Utilities

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The Ames Municipal Utilities provides electric, water and sewer service to the community of Ames, Iowa. For over 120 years, the citizens of Ames have enjoyed the benefits of owning and controlling their Municipal Electric, Water, and Water Pollution Control Utility systems.

PLEASE NOTE: The USPS is experiencing delays, please plan accordingly. To sign up for emailed bills either instead of or in addition to mailed bills, please click here.

Start Service

Start service at your new address

Stop Service

Stop service at your current address

Transfer Service

Current customers, transfer services to another address serviced by Ames Municipal Utilities

Pay Your

Utility Bill

Go Paperless

My Account

Meters

Meter Request Form - Apply online for a electric and/or water meter

Water Meter Replacement - Allows customers of the Ames Water Utility to respond to requests for water meter replacement scheduling.

Backflow Device Test Report Form - Plumbers - this is the form you'll need to fill out and submit each year after backflow protection devices have been tested.

Utility Rates

Electric Rate - Find out about electric rates and billing

Water Rate - Find out about water rates and billing

Sewer Rate - Find out about sewer rates and billing

Storm Sewer - Find out about storm sewer rate

Smart, Green, and Solar

Renewable Energy - Our commitment to becoming a more sustainable organization, promoting conservation, and encouraging renewable energy within our community

SunSmart - Learn about and participate our community solar farm project

Smart Energy - Energy audits, efficiency improvements, and rebates

Utility Assistance Programs

Mid Iowa Community Action (MICA) -Information about MICA and LIHEAP (Low-Income Energy Assistance Program) and LIHWAP (Low-Income Water Assistance Program)

Story County Community Services - Information about Story County Community Services' Assistance Programs

Help

Understanding Your Utility Bill - View a sample bill with detailed information.

FAQ - Answers to Frequently Asked Questions

Utility Customer Service Representatives are available to assist you from

8 a.m. to 5 p.m., Monday through Friday, except holidays

Customer Services - Utilities
Ames City Hall
515 Clark Ave.
PO Box 811
Ames, Iowa 50010

Phone: 515-239-5120

Email: amesutilities@cityofames.org

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