Bethany Ballou, Director of Human Resources 
515 Clark Ave., Ames, IA 50010

Phone: 515-239-5199  Fax: 515-239-5297  
 8 a.m. to 5 p.m.

Staff Contacts

Human Resources Mission Statement

To enhance our culture of excellence by maximizing human potential through caring people, quality programs and exceptional services.

Human Resources Strategic Goals

  • Develop our employees to meet current and future staffing needs
  • Improve the health status and safety of our employees
  • Identify innovative compensation practices
  • Address workplace employee, legal, and labor issues with equity and respect
  • Continually improve operational efficiency

 Excellence Through People

As an employee, it is my responsibility to bring our values to life each day:

  • Continuous Improvement
  • Creativity and Innovation
  • Customer Driven
  • Data-Driven
  • Diversity, Equity, and Inclusion
  • Employee Involvement
  • Excellence
  • Fiscal Stewardship
  • Honesty and Integrity
  • Leadership
  • Positive Attitude
  • Respect One Another
  • Safety and Wellness
  • Teamwork

As a leader, it is my responsibility to create our desired culture in my sphere of influence by:

  • Modeling the Way
  • Inspiring a Shared Vision
  • Challenging the Process
  • Enabling Others to Act
  • Encouraging the Heart

When I do, we will provide our citizens with exceptional service at the best price, and employees will experience an enjoyable and stimulating work environment from which personal and professional growth can occur.