Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Bandstra, GraceDeputy City ClerkCity%20Clerk%2C%20City%20Manager515-239-5104
Cregeen, GregMeter ReaderCustomer%20Services515-239-5319
Samms, HarryDetective/LGBTQ+ LiaisonPolice515-239-5313
Ropp, HeathLieutenantPolice515-239-5133
McDonald, Holly Housing InspectorInspections515-239-5186
Swanepoel, HugoParks MaintenenceParks%20%26%20Recreation515-239-5356
Sloter, JacobResource Recovery Maintenance Technician IPublic%20Works%2C%20Resource%20Recovery515-239-5137
Higgins, JacqueElectric Administration SecretaryElectric515-239-5170
Sisson, JakeWater Meter SupervisorWater%20%26%20Pollution%20Control515-239-5151
Hammen, JamesResource Recovery Process Maintenance WorkerPublic%20Works%2C%20Resource%20Recovery515-239-5137
Rendall, JamesAssistant Director - Fleet and FacilitiesCyRide515-239-5569
Schmitt, JanSecretaryPolice515-239-5130
Lawrence, JasonWater Pollution Control Plant OperatorWater%20%26%20Pollution%20Control515-239-5335
Peterson, JasonWater/Wastewater Lab AnalystWater%20%26%20Pollution%20Control515-239-5151
Spicer, JasonResource Recovery Process Maintenance WorkerPublic%20Works%2C%20Resource%20Recovery515-239-5137
Tuttle, JasonMajor/Public Information OfficerPolice515-239-5312
Ziph, JasonFire InspectorFire%2C%20Inspections515-239-5156
Campa, JesusSenior Engineering TechnicianPublic%20Works515-203-0797
Clausen, Justin Operations ManagerPublic%20Works515-239-5279
Bethurem, JennyTransit Operations ManagerCyRide515-239-5562
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