Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Phillips, BrianAssistant City ManagerCity Manager515-239-5101
Schainker, SteveCity ManagerCity Manager515-239-5101
Gwiasda, SusanPublic Relations OfficerCity Manager515-239-5204
Sheeder, BrandonSenior Meter ReaderCustomer Services515-239-5319
Clausen, AlexMeter ReaderCustomer Services515-239-5319
Grimsman, CarolynUtility Accounts TechnicianCustomer Services515-239-5120
Hoffman, GraceUtility Customer Services ClerkCustomer Services515-239-5120
Overton, JordanMeter ReaderCustomer Services515-239-5319
Settles, RasondaUtility Customer Services ClerkCustomer Services515-239-5120
Cregeen, GregMeter ReaderCustomer Services515-239-5319
Deets, HopeUtility Customer Services ClerkCustomer Services515-239-5120
Brekke, AmiUtility Customer Services ClerkCustomer Services515-239-5120
Odenweller, JohnUtility Accounts SupervisorCustomer Services515-239-5120
Vannice-Adams, JayUtility Accounts TechnicianCustomer Services515-239-5120
Beach, NanUtility Customer Services ClerkCustomer Services515-239-5120
Gries, KevinChief Safety OfficerCyRide515-239-5576
Crippen, ChristineAssistant Director - OperationsCyRide515-239-5563
Asbe, MikeTransit TrainerCyRide515-239-5534
Lewis, ChelsiePrincipal ClerkCyRide515-239-5566
Wilbur, KeithTransit Technology Coordinator/DispatcherCyRide515-239-5567
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