Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Plagge, ShariCity Assessor, ICA RES AASCity Assessor515-239-5370
Cole, ShawnCross-Connection Control CoordinatorWater & Pollution Control515-239-5151
Crain, ShawnPark MaintenanceParks & Recreation515-239-5356
Anderson, ShelbyWater Pollution Control Plant OperatorWater & Pollution Control515-239-5335
Reynolds, SherylCommunity Codes LiaisonInspections515-239-5154
Miller, ScottSenior Engineering TechnicianPublic Works515-203-0793
Perry, SamanthaHuman Resources Officer IHuman Resources515-239-5295
Schainker, SteveCity ManagerCity Manager515-239-5101
Shepherd, Scott Senior Engineering TechnicianPublic Works515-203-0799
Pohl, StephenPlumbing InspectorInspections515-239-5157
Jones, SuePower Plant Principal ClerkElectric515-239-5190
Brekke, SuzanneElectric Distribution Records & Materials SpecialistElectric515-239-5502
Stupp, TadWater Plant Operator515-239-5150
Hyer, TammyRecords SupervisorPolice515-239-5422
Schram, TaylorPrincipal ClerkWater & Pollution Control515-239-5150
Brown, TerryWater Plant Maintenance Technician IWater & Pollution Control515-239-5150
Shelton, TomLieutenantPolice515-239-5133
Arends, TimWater Pollution Control Plant OperatorWater & Pollution Control515-239-5335
Budd, TomTransit TrainerCyRide515-239-5568
Hackett, TomDeputy ChiefFire515-239-5411
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