Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Overton, JordanMeter ReaderCustomer%20Services515-239-5319
Settles, RasondaUtility Customer Services ClerkCustomer%20Services515-239-5120
Hoffman, GraceUtility Customer Services ClerkCustomer%20Services515-239-5120
Grimsman, CarolynUtility Accounts TechnicianCustomer%20Services515-239-5120
Sheeder, BrandonSenior Meter ReaderCustomer%20Services515-239-5319
Clausen, AlexMeter ReaderCustomer%20Services515-239-5319
ADA CoordinatorCasandra Eames; Diversity, Equity, and Inclusion CoordinatorCity%20Manager515-239-5219
Phillips, BrianAssistant City ManagerCity%20Manager515-239-5101
Gwiasda, SusanPublic Relations OfficerCity%20Manager515-239-5204
Schainker, SteveCity ManagerCity%20Manager515-239-5101
Goldbeck, PaAssistant City ManagerCity%20Manager
Eames, CasandraDiversity, Equity, and Inclusion CoordinatorCity%20Manager515-239-5219
Gebhart, BillMedia Production Services CoordinatorCity%20Manager515-239-5214
Hall, ReneeCity ClerkCity%20Clerk%2C%20City%20Manager515-239-5105
Watson, CarlyDeputy City ClerkCity%20Clerk%2C%20City%20Manager515-239-5103
Bandstra, GraceDeputy City ClerkCity%20Clerk%2C%20City%20Manager515-239-5104
Neefus, JeramyPrincipal ClerkCity%20Clerk%2C%20City%20Manager515-239-5200
Baker, KennethResidential AppraiserCity%20Assessor515-239-5370
Seversike, RanieAppraisal TechnicianCity%20Assessor515-239-5370
Nesset, KirkResidential AppraiserCity%20Assessor515-239-5370
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