Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Hillock, VickiHuman Resources Secretary IHuman%20Resources515-239-5215
Hackett, TomDeputy ChiefFire515-239-5411
Hyer, TammyRecords SupervisorPolice515-239-5422
Harter, ScottWater Plant OperatorWater%20%26%20Pollution%20Control515-239-5150
Hauge, RyanSergeantPolice515-239-5133
Holm, RobertTransit Operations ManagerCyRide515-239-5638
Higgins, RichardFire ChiefFire515-239-5414
Hall, ReneeCity ClerkCity%20Clerk%2C%20City%20Manager515-239-5105
Hanson, LorrieResource Recovery Secretary IPublic%20Works%2C%20Resource%20Recovery515-239-5137
Hawk, LeAnnAquatics ManagerParks%20%26%20Recreation515-239-5352
Hammer, Krista Human Resources Officer IIHuman%20Resources515-239-5293
Hillock, JordanClient Support Specialist IInformation%20Technology515-239-5188
Holmes, JoanFleet Services Secretary 1Fleet%20Services515-239-5526
Hammen, JamesResource Recovery Process Maintenance WorkerPublic%20Works%2C%20Resource%20Recovery515-239-5137
Higgins, JacqueElectric Administration SecretaryElectric515-239-5170
Huff, GeoffPolice ChiefPolice515-239-5131
Hippen, ColeSergeantPolice515-239-5315
Hertz, ClintMaintenance CoordinatorCyRide515-239-5570
Hinders, CourtneyPrinting ServicesPurchasing515-239-5217
Hendrick, BrandonFire LieutenantFire515-239-5221