Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Holm, RobertTransit Operations ManagerCyRide515-239-5638
Hertz, ClintMaintenance CoordinatorCyRide515-239-5570
Holmes, JoanFleet Services Secretary 1Fleet%20Services515-239-5526
Hyer, TammyRecords SupervisorPolice515-239-5422
Higgins, RichardFire ChiefFire515-239-5414
Hackett, TomDeputy ChiefFire515-239-5411
Hawk, LeAnnAquatics ManagerParks%20%26%20Recreation515-239-5352
Hippen, ColeSergeantPolice515-239-5315
Hammer, Krista Human Resources Officer IIHuman%20Resources515-239-5293
Hyer, AdamResource Recovery Lead OperatorPublic%20Works%2C%20Resource%20Recovery515-239-5236
Hendrick, BrandonFire LieutenantFire515-239-5221
Hinders, CourtneyPrinting ServicesPurchasing515-239-5217
Hillock, VickiHuman Resources Secretary IHuman%20Resources515-239-5215
Hillock, JordanClient Support Specialist IInformation%20Technology515-239-5188
Higgins, JacqueElectric Administration SecretaryElectric515-239-5170
Harter, ScottWater Plant OperatorWater%20%26%20Pollution%20Control515-239-5150
Heenan, BrianResource Recover Maintenance Technician IIPublic%20Works%2C%20Resource%20Recovery515-239-5137
Hanson, LorrieResource Recovery Secretary IPublic%20Works%2C%20Resource%20Recovery515-239-5137
Hammen, JamesResource Recovery Process Maintenance WorkerPublic%20Works%2C%20Resource%20Recovery515-239-5137
Hauge, RyanSergeantPolice515-239-5133