Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Neys, DougFire LieutenantFire515-239-5221
Bennett, JoshFire LieutenantFire515-239-5221
Hendrick, BrandonFire LieutenantFire515-239-5221
Eames, CasandraDiversity, Equity, and Inclusion CoordinatorCity Manager515-239-5219
ADA CoordinatorCasandra Eames; Diversity, Equity, and Inclusion CoordinatorCity Manager515-239-5219
Hinders, CourtneyPrinting ServicesPurchasing515-239-5217
Hillock, VickiHuman Resources Secretary IHuman Resources515-239-5215
Gebhart, BillMedia Production Services CoordinatorCity Manager515-239-5214
Lehman, Patti Budget and Finance AnalystFinance515-239-5213
Sommers, BrandonAccountantFinance515-239-5212
Wrenn, ChaseElectrical Engineer515-239-5207
Wrenn, ChaseElectrical EngineerElectric515-239-5207
Rodriguez, RicardoElectrical Engineer515-239-5206
Gwiasda, SusanPublic Relations OfficerCity Manager515-239-5204
Webmaster515-239-5204
Neefus, JeramyPrincipal ClerkCity Clerk, City Manager515-239-5200
Lyle, DavenportHuman Resources Assistant Human Resources515-239-5199
Ballou, BethanyHuman Resources DirectorHuman Resources515-239-5199
Dettmann, CollinEnergy Procurement CoordinatorElectric515-239-5196
Muschick, JustinPower Plant ManagerElectric515-239-5191
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