Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Donald, MatthewElectric Distribution Assistant Manager515-239-5501
Higgins, JacqueElectric Administration SecretaryElectric515-239-5170
Eames, CasandraDiversity, Equity, and Inclusion CoordinatorCity Manager515-239-5219
Abraham, Keith Director of Parks and RecreationParks & Recreation515-239-5349
Goodenow, CoreyDirector of FinanceFinance515-239-5113
Kom, DonaldDirector of ElectricElectric515-239-5171
Dunn, JohnDirectorWater & Pollution Control515-239-5150
Samms, HarryDetective/LGBTQ+ LiaisonPolice515-239-5313
Johnson, AdiDetectivePolice515-239-5314
Duncan, MattDetectivePolice515-239-5424
Klaric, AndrejDetectivePolice515-239-5315
Fischer, TylerDetectivePolice515-239-5123
Watson, CarlyDeputy City ClerkCity Clerk, City Manager515-239-5103
Bandstra, GraceDeputy City ClerkCity Clerk, City Manager515-239-5104
Hackett, TomDeputy ChiefFire515-239-5411
Tapper, KarenDeputy ChiefFire515-239-5412
Cole, ShawnCross-Connection Control CoordinatorWater & Pollution Control515-239-5151
Rivera, NateCommunity Resource OfficerPolice515-239-5432
Reynolds, SherylCommunity Codes LiaisonInspections515-239-5154
Hillock, JordanClient Support Specialist IInformation Technology515-239-5188
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