Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Hanson, LorrieResource Recovery Secretary IPublic Works, Resource Recovery515-239-5137
Hawk, LeAnnAquatics ManagerParks & Recreation515-239-5352
Dalton, LoriAccountantFinance515-239-5112
Colebrooke, LauraPrincipal ClerkAdministrative Services515-239-5160
Adams, LindaMail ClerkPurchasing515-239-5125
Thompson, KyleAAMPO Transportation PlannerAmes Area MPO, Public Works515-239-5160
Farmer, KylePark MaintenanceParks & Recreation515-239-5347
Tiarks, KenTechnical Services SupervisorElectric515-239-5510
Server, KarenPurchasing Manager, CPPBPurchasing515-239-5127
Evans, KrisPower Plant EngineerElectric515-239-5173
McDaniel, KentSystems Analyst IInformation Technology515-239-5188
Nesset, KirkResidential AppraiserCity Assessor515-239-5370
Hammer, Krista Human Resources Officer IIHuman Resources515-239-5293
Gries, KevinChief Safety OfficerCyRide515-239-5576
Baker, KennethResidential AppraiserCity Assessor515-239-5370
Wilbur, KeithTransit Technology Coordinator/DispatcherCyRide515-239-5567
Abraham, Keith Director of Parks and RecreationParks & Recreation515-239-5349
Diekmann, Kelly Planning & Housing DirectorPlanning515-239-5400
Pike, KathyAnimal Control OfficerAmes Animal Shelter515-231-1080
Kole, KatieSecretaryParks & Recreation515-239-5350
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